What To Say When Patients Say You Caused Them Pain | Quick Guide for Occupational Therapists

If you have ever had a patient tell you that you caused them pain – here is the framework that I teach my students in the Hand Therapy Mentorship program.

It's not always about exercises and therapy skills. This is key communication skills that you should develop so that you can better help your patients, and you can also help ease your own frustrations.

We never like hurting our patients – but they might be coming to us for pain and it's important that we help them the correct way, so they know that it's possible with therapy – to get rid of pain and be able to do the things they love doing.

If you like training just like this, click the link to get details about the Hand Therapy Mentorship program: https://handtherapysecrets.com/looking-for-mentorship-in-hand-therapy/

Timestamps

00:00 Intro
01:14 Step 1: Apologize
02:02 Step 2: Ask Questions
04:17 Step 3: Make Appropriate Changes To Your
05:18 Pre-frame
06:31: Pre-frame Part 1: Anticipate
07:34 Pre-frame Part 2: Provide Solutions
10:52 Pre-frame Part 3: Set that next date
12:19 Overview

Click the link to get more details to develop your skills and grow your confidence in hand and UE therapy:
https://handtherapysecrets.com/looking-for-mentorship-in-hand-therapy/

Dive deeper into details when you study for the CHT exam:
https://www.handtherapysecrets.com/cht-mentoring

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